Support | General Questions

General Questions

You can find General Questions and Answers below


Terms?

FOB Taiwan, unless specify.

Lead-time?

General speaking, our lead-time is 45 days.

What is the MOQ?

ODM/OBM products, MOQ is 500 pieces per item series; 250 pieces per finishing.

OEM products, please contact us for details.

How do we rate your expertise?

We have started to produce writing instruments since 1945.

Since then, we have continued study and improve our technical skills to achieve and exceed customer’s expectations.

Where are products manufactured?

Our company is located in Taipei City and factory in New Taipei City.

We guarantee all of our products are Made In Taiwan.

Are you accepting product customization?

Yes, we accept OEM, ODM, OBM and customized orders.

Are you able to sourcing peripheral products?

Yes, we are not just writing instruments manufacturer. We are also a trading company, we do export and import.

Therefore, if you need finding pen accessories or even non-pen relative products, we are more than happy to assist and cooperate with you.